Welcome to the website terms and conditions for use. By accessing this site and/or placing an order on this website you agree to be bound by the following terms and conditions. Please read carefully these terms and conditions carefully before placing your order.

This agreement applies as between you, the User of this Website and GML OMNI COFFEE LTD, the owner of this Website.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

Pricing

All prices are subject to VAT.

Product Display and Information

We will ensure that the information shown on this website is a clear and accurate representation of the products we are selling. However, we cannot guarantee that the colours, patterns and details of the products viewed on your monitor will be identical to that of the actual product.

Order Acceptance

Orders will be processed only after the confirmation and payment from a customer is received by us.

Delivery Policy

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered. Additional shipping charges may apply depending on your location and the size of your order.We will take every effort to fulfill your order and deliver the goods to you within 2 working days of the confirmation of your order. If, for some reason, we are unable to deliver the goods to you within this time then we shall contact you and arrange another time for delivery.

You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

  1. We deliver only in Cyprus, by Akis Express courier central department of any town.If you prefer different department please inform us by e-mail or phone.
  2. Delivery days are from Monday to Friday.(working days)
  3. All delivery from 28 euro is free.
  4. Delivery less than 28 euro costs 2.50 euro.
  5. For “Door to door” delivery is with extra charge 5.00 euro. An exeption (To «difficult to access» areas).
  6. Door to «difficult to access» areas is with extra charge 25 euro.Delivery time may increase from 2 to 5 working days. For more information you can contact with us by phone or email.

Refound Policy

You have the right to exchange the purchased item within 5 working days of delivery date in the presence of the purchase receipt.

Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Please be aware that food items, i.e. coffee, tea, etc. are not returnable. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

Complaints,Questions,Comments.

If you feel that items in your order are unsatisfactory, that we have made a mistake or have any other complaint then please feel free to contact us using one of the methods listed on our contacts.

We welcome your questions and comments about our website, privacy and any other matter. Please send us an e-mail to or contact us by any other method convenient for you.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Links to other website

This Website may contain links to other sites.  Unless expressly stated, these sites are not under the control of the Company or that of our affiliates.  We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Use Of Communication Facilities

When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:

You must not use obscene or vulgar language;

You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

You must not submit Content that is intended to promote or incite violence;

It is advised that submissions are made using the Greek, English and Russian languages as we may be unable to respond to enquiries submitted in any other languages;

The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;

You must not impersonate other people, particularly employees and representatives of the Company or our affiliates; and

You must not use our System for unauthorized mass-communication such as “spam” or “junk mail”.

You acknowledge that the Company reserves the right to monitor any and all communications made to us or using our System.

You acknowledge that the Company may retain copies of any and all communications made to us or using our System.

You acknowledge that any information you send to us through our System or post on the forums, chats, support forms or similar may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

Disclaimers

THE COMPANY makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.

No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

No part of this Website is intended to constitute a contractual offer capable of acceptance.

Whilst the Company uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

Changes To The Service And These Terms & Conditions

The Company reserves the right to change the Website, its Content or these Terms and Conditions at any time.  You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes.  If the Company is required to make any changes to Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

Availability Of This Website

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults.  To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. The Company accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Law And Jurisdiction

These Terms and Conditions and the relationship between you and GML OMNI COFFEE LTD shall be governed by and construed in accordance with the Law of the Republic of Cyprus; the Company and you agree to submit to the exclusive jurisdiction of the Courts of the Republic of Cyprus.